➜ EXCHANGE

     Please contact the Q&A board with a photo attachment for the defective exchange.

     (Exchanges due to customer simple change of heart is not allowed.)

➜ RETURN

     When a product has a problem such as it is faulty or damaged,

     please submit it through the Q&A board on the RECORDER FACTORY website within 7 days from the date of receipt.

You have to pay for the round-trip shipping fee for the return due to the change of heart.